Provided technical support for the company's point of sale (POS) software, assisting both colleagues and customers in troubleshooting issues and optimizing the use of internal tools.
Key Achievements
- •Enhanced PHP/SQL backend to streamline workflows and improve data management
- •Developed multiple Zoho plugins to integrate tools into the support dashboard
- •Automated routine tasks to reduce manual workflow steps and minimize errors
Technologies Used
PHPWordPressNode.jsMySQLZohoPlugin Development